Question 1

How do I find a parking spot with ParkNCharge?

Accepted Answer

Simply open the ParkNCharge app, search for parking near your destination, and see real-time availability updated every 500ms. Choose between 'Park Now' for immediate parking or 'Book for Later' for future reservations.

Question 2

What happens if I exceed my parking duration?

Accepted Answer

If you exceed your estimated duration, overtime fees apply (+20% of the standard rate). For example, if you park for 3 hours instead of 2 at ₦500/hour, you'll pay ₦1,000 + ₦600 (overtime) = ₦1,600 total.

Question 3

How do I join as a Park Owner?

Accepted Answer

Fill out our Park Owner registration form with your parking lot details. Our team will contact you within 24 hours to discuss setup, revenue sharing models, and integration into our platform.

Question 4

When do Park Owners get paid?

Accepted Answer

Park Owners receive guaranteed monthly/quarterly payouts directly to their bank accounts. You can track your earnings in real-time through our dashboard and receive detailed revenue reports.

Question 5

Is EV charging available at ParkNCharge locations?

Accepted Answer

Yes! We have EV charging stations at select parking locations. You can filter for EV charging spaces in the app and book them just like regular parking spots.

Question 6

What are overstay penalties?

Accepted Answer

In non-reservation parks, if you end your parking session but remain in the space, a 50% penalty applies to ensure fair usage.